스얼 베이허우 솽허 인

If you are thinking of staying at this hotel please don't even consider it. The environment is good but the upkeeping of the plants and trees is not very well maintained.. This hotel is located inside the scenic area about 10 mins walk from the entrance. We arrived around 1pm, and by the time we finished with the checked in process, we went to the only restaurant in the hotel but was told that the kitchen was already closed. So we had to walk out to the shop located outside the scenic area for lunch. The worst part is our rooms were arranged right on top of a room that is under renovation. 8 something in the morning, the whole room was filled with knocking and drilling sound. When I send them the recording sound through wechat, they can still ask me is the any problem? The service provided by the front desk is very bad. Not friendly at all. Feel like I am owing them a few hundred thousand. Frankly speaking, this hotel stay is not even worth half the price I am paying for the room. Really waste the good design and environment.

客棧在景區裏，環境很好，房間很乾凈，床品也很好，睡得很舒服。感覺是以往住過的民宿客棧第一名！強烈推薦，真的是不虛此行。房間還送二張門票，贊👍🏻，如果有機會再來，不會選擇別家住宿。早餐品類也挺多，好吃！

非常滿意的一次入住，入住前和前台盧楠提到是老公生日，入住就看見了貼心的佈置，聽説是客房部經理趙友會和實習妹妹鄒佳琦一起佈置的，非常謝謝，房間裏還送了水果，晚上還讓餐廳特意送了壽麪。老公第二天有點感冒又準備了感冒葯，總之非常貼心。另外，酒店環境非常好，房間寬敞舒適，下次去玩還會選擇這裏入住！

實話：失望，很失望。 硬件設施：老舊木屋➕衞生不好➕維護不到位，就讓人有不舒服的心情。一方面桌子上擺放着室內不允許抽煙，封閉的房間裏卻還是有煙灰缸，以及桌面上有打掃不乾淨的煙灰。房間的異味很重很重。 餐食方面：除非吃泡麪，否則就去他們的餐廳吃飯吧。淡季享受了美好的景色，就沒辦法享受到飲食了。 服務方面：工作人員還是很有職業操守的，這個要點贊。

整个酒店的建筑設計很美，房間內的裝修也很復古，雖然傢俬有点破舊，但也不失懷舊味道。但管理有待改善，否則会浪费了这样好的酒店。刚到的时候下大雨，入口亭的保安要查我们的订单，但他叨着煙打着伞站在车旁，煙都全飘入车內了！打电话给前台查询在那里辦入住登記，她说会在主楼門口等我，但雨伞也沒打，讓我淋着雨入去！前台的2位，態度也不太好，問她们問題也好像不太耐烦去答。其中一位帶我们到房间，我说我订的房间应该是有阳台的，她馬上说平台上的照片只是參考不作準的，是我误以为有阳台，我给她看平台上我订的房间详情，她才说如果我要有阳台也可以，但会小很多，她们已经给我付的房價最好的房了，意思是我已经佔便宜了！最終我也沒換房，因为不想跟她再多说了！有问题不是去找原因，而是马上推卸責任！我沒想到这样的大酒店服务居然比那些小民宿差太多了！早上去餐厅吃早餐，那位煮面的阿姨居然对着煱一路打喷嚏煮面但沒有帶口罩！我希望酒店的管理層好好處理这些问题。

房間環境很好，落地窗可以看到外面景色，酒店包含景區門票，還有車接送非常方便，整體服務到位，我的充電器落在上個酒店了，這邊前台小姐姐還幫忙提供了充電器讓我不至於沒電，早餐也不錯，對面還是一片荷塘，下次如果還來的話，還是會選擇住這裏